Frequently Asked Questions
Everything you need to know about your MODO shopping experience.
How do I know if the frames will fit my face?
Each product page includes detailed measurements (lens width, bridge, and temple length). We also offer a Virtual Try-On tool for most styles to help you visualize the fit before purchasing.
Are prescription lenses available for all frames?
Yes, we offer high-quality prescription lenses for most of our optical and sunglass frames. Simply upload your prescription during the checkout process or email it to our support team.
What is your return policy for eyewear?
We offer a 30-day hassle-free return policy. If you are not satisfied with your frames, you can return them in their original condition for a full refund or exchange.
How long does shipping take for prescription orders?
Standard shipping takes 3-5 business days. For prescription lenses, please allow an additional 5-7 business days for our lab to custom-craft your lenses to your exact specifications.
What materials are used in MODO frames?
We pride ourselves on using premium materials, including lightweight titanium, eco-friendly bio-acetate, and high-grade stainless steel to ensure durability and comfort.
Do you offer a warranty on your products?
Every pair of MODO glasses comes with a one-year manufacturer warranty that covers any defects in materials or craftsmanship from the date of purchase.